Ambience Healthcare has launched Chart Chat for Nursing, the first conversational AI tool integrated directly into the electronic health record (EHR) and built exclusively for inpatient nurses. Announced on April 1, 2026, the tool allows nurses to ask plain language questions about patients and receive instant, citation backed answers drawn from progress notes, labs, orders, hospital policies, and other EHR data.
Glimpse:
Chart Chat for Nursing was developed in collaboration with frontline inpatient nurses and nursing informatics teams. It includes strong safety guardrails to prevent hallucinations and provides full source citations for every response. Cleveland Clinic is the first major health system to pilot the solution, marking Ambience’s first dedicated step into purpose built nursing AI tools.
Ambience Healthcare, known for its AI platform for clinical documentation and revenue integrity, has introduced Chart Chat for Nursing a groundbreaking EHR-integrated conversational AI assistant designed specifically for inpatient nurses. Unlike general AI tools, this solution lives directly inside the hospital’s electronic health record, enabling nurses to get quick, accurate patient context without switching between multiple systems or spending excessive time searching records.
Nurses can ask simple, everyday questions about a patient’s condition, history, medications, or care plan and receive clear, synthesised answers in seconds. Every response is backed by full citations linking back to the original source in the EHR, such as physician progress notes, recent lab results, orders, or hospital policies. This feature builds trust and allows nurses to verify information quickly while coordinating care more effectively.
The tool was built with direct input from inpatient nurses and nursing informatics teams to address real world challenges in busy hospital environments. It includes robust safety mechanisms, including real time monitoring and guardrails to minimise risks such as AI hallucinations or irrelevant outputs. Ambience has positioned Chart Chat for Nursing as the first step in its broader roadmap to develop purpose built AI solutions for nursing workflows.
Cleveland Clinic has become the first health system to pilot the new tool, validating its practical value in a high acuity clinical setting. By reducing the time nurses spend hunting for information during shift changes or handovers, the AI copilot aims to improve care coordination, reduce administrative burden, and allow nurses to focus more on direct patient care.
“Built alongside inpatient nurses and nursing informatics teams, Chart Chat for Nursing addresses how to find, synthesize, and act on the information to coordinate and drive nursing care.”
By
HB Team
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