Imprivata has announced that its Patient Access solution is now available directly through the Epic Toolbox, enabling seamless integration with MyChart for robust patient identity verification. The tool strengthens security during registration, appointment scheduling, and portal access reducing fraud, duplicate records, and unauthorized access while improving patient experience and compliance.
Glimpse:
Imprivata Patient Access uses biometric, document, and knowledge-based authentication to verify identities in real time within MyChart workflows. The Epic Toolbox integration allows health systems to deploy the solution quickly without custom development, supporting selfie verification, ID document scanning, and liveness detection. It helps hospitals meet rising regulatory requirements (HIPAA, 21st Century Cures Act) while minimizing patient friction and preventing identity-related errors.
Imprivata, a leader in digital identity and access management for healthcare, has made its Patient Access solution available through the Epic Toolbox. This integration enables Epic customers to activate Imprivata’s advanced identity verification capabilities directly within MyChart—Epic’s patient portal streamlining onboarding, secure access, and ongoing authentication without requiring extensive IT customization.
Key capabilities of Imprivata Patient Access in the Epic environment include:
Real-time identity verification selfie + liveness detection, government ID scanning, and knowledge-based authentication during MyChart registration or high-risk actions Fraud prevention detection of synthetic identities, account takeovers, and duplicate patient records Seamless MyChart experience verification embedded in registration, appointment booking, prescription refill, and results viewing workflows Compliance & audit support full logging, reporting, and adherence to HIPAA, NIST, and 21st Century Cures Act information blocking rules Scalable deployment available via Epic Toolbox for rapid activation across large health systems
The solution addresses growing concerns around patient portal fraud, identity theft, and inaccurate patient matching issues that can lead to medical errors, privacy breaches, and denied claims. By offering a frictionless yet secure verification process, Imprivata Patient Access helps health systems maintain trust while enabling broader digital access to care.
The Epic Toolbox availability accelerates adoption for thousands of Epic-based organizations, allowing them to strengthen front-door security without disrupting patient journeys. Imprivata reports strong early interest from U.S. health systems already using MyChart for virtual care and patient engagement.
This integration reinforces the trend toward embedded, interoperable security tools that protect patients while supporting the shift to digital-first healthcare delivery.
“Identity is the front door to digital health. With Patient Access in the Epic Toolbox, we’re making that door secure, seamless, and patient-friendly.”
By
HB Team
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