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Healthcare Leadership, Policy & Digital Health News India > Blog > Health Tech > Uber & ShiftMed Expand Transportation Support for Healthcare Workers

Uber & ShiftMed Expand Transportation Support for Healthcare Workers

Published: October 24, 2025
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Uber Health and ShiftMed have expanded their partnership to provide hospital-employed clinicians and staff with no-cost rides to and from their shifts. This initiative aims to address transportation barriers and improve shift coverage across U.S. healthcare facilities.

Glimpse:

ShiftMed, a leading healthcare workforce platform, has broadened its integration with Uber Health, allowing more healthcare workers on its Flex workforce platform to access rides to and from their shifts without upfront costs. This expansion is part of efforts to eliminate transportation barriers for frontline healthcare professionals.

ShiftMed has expanded its partnership with Uber Health to provide hospital-employed clinicians and staff with no-cost rides to and from their shifts. This initiative is designed to address transportation challenges and improve shift coverage across U.S. healthcare facilities.

The integration allows healthcare workers using ShiftMed’s Flex workforce platform to request Uber Health rides without any upfront costs. This feature aims to eliminate transportation barriers, enabling more clinicians to access shifts and reducing the likelihood of missed appointments or late arrivals.

Jacob Laufer, ShiftMed’s Chief Operating Officer, emphasized the impact of this integration, stating, “Uber Health’s embedded technology allows health systems to effectively expand their coverage footprint. This increases the number of professionals a system has access to, creating a win for the worker and the health system.”

Health systems leveraging the ShiftMed-Uber integration have reported clinicians filling more than 50 additional shifts annually. At SSM Health, providing no-cost transportation for nurses through ShiftMed has helped stabilize acute care unit coverage during peak demand, more than doubling available coverage. Seth Lovell, SSM Health’s System Vice President of Nursing Transformation and Innovation, noted, “Reliable transportation is often the hidden key to consistent coverage.”

This move comes amid a broader staffing crisis in healthcare. Rising patient volume and a shortage of credentialed workers have prompted health systems to adopt scheduling technologies that offer greater flexibility to nurses.

Todd Walrath, CEO of ShiftMed, highlighted the ongoing challenges, stating, “Healthcare providers continue to struggle with access to credentialed workers as patient needs and volume continue to rise.”

Valerie Holland, Head of U.S. Sales at Uber Health, added, “Through our expanded work with ShiftMed, we’re providing on-demand access to transportation for their employees, who often make up the largest workforce in their counties.”

β€œReliable transportation is often the hidden key to consistent coverage.”

By

HB Team

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