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Healthcare Leadership, Policy & Digital Health News India > Blog > Global News > Ambience Healthcare Unveils AI Chart Chat for Nurses, Begins Pilot at Cleveland Clinic

Ambience Healthcare Unveils AI Chart Chat for Nurses, Begins Pilot at Cleveland Clinic

Published: April 2, 2026
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Ambience Healthcare has introduced Chart Chat for Nursing, the first EHR-integrated conversational AI tool designed specifically for inpatient nurses. Announced on April 1, 2026, the tool allows nurses to ask questions in natural language and receive real time, citation backed responses drawn from clinical notes, lab results, hospital policies, and other EHR data. Cleveland Clinic is the first health system to pilot the technology.

Glimpse:

The new AI feature helps inpatient nurses quickly access and synthesize patient information to improve care coordination and decision making. It includes built in safety guardrails to prevent hallucinations, provides source citations for every response, and limits outputs to clinically relevant queries. Developed in collaboration with frontline nurses and nursing informatics teams, Chart Chat forms part of Ambience’s broader AI platform for clinical documentation and revenue integrity.

Ambience Healthcare, a leading AI platform for clinical documentation and revenue integrity, has launched Chart Chat for Nursing an innovative EHR-integrated conversational AI tool built exclusively for inpatient nursing workflows. The solution enables nurses to ask plain language questions about their patients and instantly receive accurate, synthesized answers pulled directly from the electronic health record, including clinical notes, lab results, hospital policies, and other key data.

Every response comes with full source citations, allowing nurses to trace information back to the original records for verification and trust. This capability significantly reduces the time spent manually searching through multiple systems and helps nurses better understand diagnoses, care pathways, medications, and clinical terms on the spot. The tool aims to enhance care coordination between nursing teams and support more timely, informed decisions at the bedside.

Cleveland Clinic, one of the nation’s most respected health systems, has become the first to pilot Chart Chat for Nursing. The technology was developed in close partnership with inpatient nurses and nursing informatics teams to address real world challenges in finding, synthesizing, and acting on patient information. It includes a robust safety framework with real time monitoring, strict guardrails to minimize risks such as AI hallucinations, and mechanisms to flag when sufficient data is unavailable.

This launch builds on Ambience’s existing AI solutions, which already support more than 200 specialties across outpatient, emergency, and inpatient settings. By extending AI capabilities specifically to nursing, Ambience aims to reduce administrative burden on frontline caregivers and improve overall efficiency in hospital environments.

β€œBuilt alongside inpatient nurses and nursing informatics teams, Chart Chat for Nursing addresses how to find, synthesize, and act on the information to coordinate and drive nursing care.”

By

HB Team

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