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Healthcare Leadership, Policy & Digital Health News India > Blog > Global News > GE HealthCare Partners with Queen’s and Duke to Launch AI-Driven Hospital Operations Platform

GE HealthCare Partners with Queen’s and Duke to Launch AI-Driven Hospital Operations Platform

Published: October 22, 2025
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GE HealthCare has joined forces with The Queen’s Health Systems (Hawaii) and Duke Health (North Carolina) to co-develop a new cloud-first AI and predictive analytics solution aimed at optimizing hospital operations, from bed flow to staffing and equipment utilization.

Glimpse:

The collaboration will inform GE HealthCare’s upcoming “CareIntellect” SaaS solution, building on its existing Command Center software used in hundreds of hospitals globally. With frontline input from the two health-systems, the platform aims to offer real-time insights and actionable recommendations for resource management across complex hospital environments.

GE HealthCare announced a strategic collaboration with The Queen’s Health Systems in Honolulu and Duke Health in Durham, North Carolina to shape the next generation of hospital operations software. Both health-systems will provide operational and clinical expertise, collaborating with GE to design a cloud-based platform that uses AI and predictive analytics to anticipate demand surges, optimize staffing, streamline bed management and improve overall patient throughput.

The forthcoming solution, part of GE’s CareIntellect family, builds on the company’s existing Command Center software (which is deployed in nearly 500 hospitals globally), but adds a layer of recommended actions not just data visualization. By leveraging the knowledge of its health-system partners, GE aims to create a system that does more than monitor it guides decision-makers on what to do. The Queen’s Health Systems noted that since deploying Command Center they have seen a 22.2 % increase in transfer admissions, a decrease in emergency-department length of stay, and cost-savings of an estimated $20 million in the first year.

Duke Health likewise emphasised the value of participating in the development process, noting that their operational insights will help ensure the tool is usable and meaningful in real-world hospitals. GE HealthCare also cited broader industry pressures rising bed-capacity constraints, staffing shortages, and cost escalation as drivers for the platform’s development. The application is expected to run on GE’s cloud-first infrastructure and to enable hospitals to deploy advanced analytics without costly bespoke integrations.

“Bringing our operational expertise into GE HealthCare’s next-generation platform allows us to help design tools that actually work on the front lines, in real hospitals, for real patients.”

By

HB Team

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