Greenway Health debuted Novare at HIMSS26, the first natively agentic AI platform unifying EHR, practice management, and revenue cycle management for ambulatory care, slashing admin time by 5 hours daily per clinician and boosting annual capacity by 6,000 visits.
Glimpse:
Built from the ground up on AWS cloud with embedded AI for ambient notes, voice search, smart coding, auto prior auths, and task agents, Novare ends legacy EHR inefficiencies, delivering $1M revenue uplifts and 10% patient capacity gains per practice.
Greenway Health, a pioneer in ambulatory AI solutions, unveiled Novare on March 10, 2026, at HIMSS26 in Las Vegas, positioning it as the first enterprise platform designed with agentic AI at its core rather than as an afterthought. Tailored for primary care, OB-GYN, and FQHCs, Novare integrates clinical documentation, revenue cycle, and patient engagement into a seamless AWS-powered ecosystem that anticipates needs during patient encounters. Features like ambient notetaking listening to visits and auto-generating charts alongside instant patient summaries and voice-activated searches, eliminate after-hours drudgery. CEO Richard Atkin emphasized this “AI-by-design” philosophy shifts technology from workflow obstacle to enabler, addressing clinician burnout where admin tasks consume 40% of shifts. A 10-provider pilot saved 14,000 hours yearly, underscoring real-world impact amid stagnant legacy EHR markets.
Novare’s intelligent agents handle coding suggestions, automated prior authorizations, real-time benefit checks, and task orchestration during visits, capturing revenue and risks upfront to minimize denials and rework. Unlike bolted-on tools, AI permeates every layer flagging gaps in real-time, optimizing schedules, and enhancing RCM accuracy for up to $1M annual uplifts in a mid-sized practice. Voice commands enable hands-free navigation, while predictive analytics boost capacity by 10%, equating to 6,000 extra visits without added staff. Recognized as KLAS Research’s “Most Improved Physician Practice Solution of 2026,” Greenway’s platform supports diverse specialties, touching millions via thousands of providers. HIMSS demos showcased seamless transitions from exam room coding to instant insurance verification, revolutionizing encounter economics.
Traditional EHRs force clinicians to adapt to rigid interfaces, spawning handoffs and overtime; Novare flips this by embedding autonomy early. Agentic helpers triage tasks, prioritize alerts, and personalize dashboards, reducing cognitive load in fast-paced ambulatory settings. Revenue cycle gains stem from embedded intelligence that verifies eligibility pre-visit and auto-submits claims, slashing AR days. Patient engagement modules send smart reminders and portals, improving no-show rates by 15-20%. Greenway’s evolution from EHR vendor to holistic adviser leverages Black Book and Becker’s accolades to build trust, with modular upgrades ensuring scalability for solo practices to enterprises.
The launch coincides with industry AI fervor, rivaling Epic’s Agent Factory but laser-focused on ambulatory niches where 70% of US care occurs. Early adopters report 73% satisfaction jumps, with FHIR interoperability enabling population health extensions. As FQHCs face reimbursement squeezes, Novare’s profitability tools prove vital. Greenway eyes global expansion, with AWS underpinning resilience against cyber threats.
Novare sets a blueprint for 2027: multi-agent swarms for complex orchestration and predictive staffing. By reclaiming time for care projected 5 hours daily per clinician it combats shortages, enhances outcomes, and sustains practices financially in value-based eras.
"For too long, clinicians adapted to technology Novare makes technology adapt to clinicians, unlocking care's true potential."
By
HB Team
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